Fequently Asked Questions

All your questions are important to us. Here are some answers to the questions we hear most often.


When is the next available FamiliesFIRST program?

Upcoming FamiliesFIRST Programs 2022

October 3 – October 7

October 17 – October 21

October 31 – November 4

November 14 – November 18

November 28 – December 2

December 12 – December 16

Please contact us for information regarding program availability

Can I take the program with a family member?

Research supports that, when families engage in their own treatment process, positive outcomes are significantly higher for those with substance use disorder. We recognize that the entire family system is impacted and requires healing. While we recommend that all family members engage in their own healing process, we follow evidence-based best practices and provide separate groups for each member attending.

What do I need to participate in the FamiliesFIRST program?

In order to have a great experience, we kindly ask that you have the following available to you:

  • An internet-capable device suitable for viewing the course (ex. laptop or desktop) including speakers & video capabilities.
  • A stable internet connection for the duration of the program.
  • A private space where you will not be disturbed during sessions.
How do I know if the FamiliesFIRST program is right for me?

You will receive a free consultation with a member of our clinical team to determine if the Families FIRST program is right for you.

What if the FamiliesFIRST program isn't right for me?

Legacy West Healing also provides individual, couples, and family counselling. If it is determined that an individual is not suitable for participation, they will be provided with additional resources and opportunities for alternative support.

A support plan may be implemented prior to a participant entering the program or during the program to facilitate continued participation.

What if I'm not good with computers?

A participant’s online abilities should never be a barrier to accessing services. Please know that all of our systems are user friendly. If you need extra support please let us know. We’re here to help!

Didn’t find the answer to your question?

Frequently Asked Questions

All of your questions are important to us. Please be welcomed to contact us directly for more information.

FamiliesFIRST Program

Developed by a team with over 5 decades of combined experience in addictions, trauma, and family systems.

About Substance Use Disorder

Witnessing active substance use disorder affects the entire family but so can recovery. Let us show you how.

We Want You to Know You're Not Alone.

Book Consult

Not sure how we can help? Book a consultation to speak directly with a member of our clinical team.

Talk to Us

All correspondence is strictly confidential. We listen and work with you to create an individualized care plan that meets your needs.

Start Healing

Healing from the trauma of witnessing active addiction requires support. We can't do this alone.